Mental Health Support

Welcome to this page which is a recource of all the ways you can seek help and support in your area and ways to help you cope, We know how hard it can be to find the right number or maybe find a different group which can offer support whatever help you require you will surly find it on this page as well as some amazing takeaways at the bottom of the page with breathing exercises and other great ways to relax and take care of yourself why you are waiting for you therapy to start.

we hope that you find this page helpfull!!!

Mental Health

Your mental health and wellbeing is just as important as your physical health and wellbeing. Help and information is available if you think you need it.

Where to go if there is a problem
Your first stop should be your doctor. They know your medical history and can help you to decide what kind of support and treatment you need.
Don’t feel worried about going to your doctor. They are there to help with your mental health as well as your physical health, so if you are feeling anxious or depressed, they will be able to help you. They will try to find out what’s bothering you. It could be anything from stress at work to relationship problems. Your doctor will be able to suggest the kind of help and support you might need. They might prescribe medicine, suggest you have counselling, or refer you to the Community Mental Health Services.
More information on Community Mental Health Services

Mind is the leading mental health charity for England and Wales. They provide support and advice, and work to make sure people with mental health difficulties are treated fairly and with respect. As well as being a national charity, they have local branches all over England and Wales to provide support where you need it.

Address: Harrow Lodge House, Hornchurch Road, Hornchurch, RM11 1JU
Phone: 01708 457 040 (local) or 0300 123 3393 (national)

Getting in touch
Barking and Dagenham access and assessment team (BDAAT)
Address: Becontree Centre, 508 Becontree Avenue, Dagenham. RM8 3HR
Phone: Tel: 0300 555 1038 Switchboard: 0300 555 1200
Fax: 0844 931 0133
Community Mental Health Team for Older People (65+ yrs)
Phone: Tel: 0300 555 1016 Switchboard: 0300 555 1200
Fax: 0844 493 0206

Talking Therapies / Improving Access to Psychological Therapies (IAPT) is part of NELFT.

Offering psychological support to anyone experiencing mild to moderate mental health difficulties. Clients are able to self-refer to the service by contacting 0300 300 1554 for an assessment. If you are suitable for the service, they offer a variety of treatment options. If they cannot meet the needs, they are able to signpost and refer to other services in NELFT and the local borough. For further information, click HERE

If you need advice and information about Adult Social Care, you can call our Adult Intake and Access Team on 020 8227 2915.

Urgent – I need help now: Where to go if you feel you need urgent help with a mental health issue.

Your Doctor
Your first stop should be your doctor. They can usually see you at quite short notice if you explain that the situation is urgent. They know your medical history and can tell you where to go to get the help you need.

Emergency duty team (EDT)
The north east London adult emergency duty team (EDT) provides an emergency social care service outside of normal office hours. It covers Barking and Dagenham, Havering, Redbridge and Waltham Forest. The service is designed to deal only with emergency situations that cannot wait until the next working day.
Members of the public and health and social care professionals can contact the team if a carer or a vulnerable adult is in urgent need or requires protection from harm. A vulnerable adult is a person of 18 years or over with a social care need. This can include people with mental health problems, physical or learning disabilities or older people. The service includes but is not restricted to the provision of Mental Health Act assessments by an approved mental health professional.

Mental health direct
If you currently receive a service from a team at NELFT, such as a local community mental health team or a psychiatrist, then make contact with them as soon as you can. It may be helpful to refer to your care plan, which should have details of who to contact in an emergency.
If it is out of office hours or you don’t know who to contact, you should call NELFT Mental health direct.
If you live in Barking and Dagenham, Havering, Redbridge or Waltham Forest, you can call for mental health help and advice anytime of the day or night.
We can arrange for you to speak with a mental health professional. We can also advise you about what service to contact to get the support you need.
Calls from a BT landline are the cost of a local call. Calls from other landlines and mobile providers will vary and may cost more.
Patient information
Contact our service in Barking and Dagenham, Havering, Redbridge and Waltham Forest

NELFT Mental Health Direct
Tel: 0300 555 1000 (Open to callers based in 4 london boroughs for 24 hours a day, 365 days a year.)

The Samaritans
The Samaritans are a charity who support anyone who is experiencing distress, despair, or suicidal thoughts. They can give you confidential, non-judgemental emotional support, 24 hours a day.
Contact details:
Address: Freepost RSRB-KKBY-CYJK, Chris, P.O. Box 90 90, Stirling, FK8 2SA
Phone: 116 123 (UK) Free phoneline

Adult Social Care
If you need to contact us urgently outside of normal working hours you can call our emergency social work team. You can explain your situation to us and we will decide how to deal with it and help you.
Getting in touch
Out of Hours Emergency Social Work Duty team
Phone: 020 8594 8356

Community Mental Health Services
Mental health difficulties can make day to day living hard and affect your relationships and your ability to hold down a job. There are a range of Community Mental Health Services available which all aim to help you recover and achieve the things that are important to you.
What are the Community Mental Health Services?
We work together with the North East London NHS Foundation Trust (NELFT) to provide a range of different services which provide different types of help.
Mental health difficulties can affect anyone at any time in their lives. They are very common and it’s important not to be embarrassed about seeking help. Some people have short term issues when they are dealing with difficult events like divorce or losing a job. Other people develop longer term mental health difficulties, or mental illness.
If you are dealing with a mental illness, the Community Mental Health Services aim to help by:
Helping you identify and diagnose the problem;
Helping you to feel safe;
Offering you a range of treatment options;
Helping with your recovery;
Getting you involved in social activities; and
Helping you to feel more independent.
Community Mental Health Services are made up of social workers, community mental health nurses,occupational therapists, psychologists, psychiatrists and support staff.
Who can get help?
You will get help from the Community Mental Health Services if you have a mental health problem that needs treatment or professional support from a trained mental health professional.
Community Mental Health Services offer an “open access” policy, which means that you can contact us direct. However, you should always speak to your doctor first if you are worried about your mental health. Your doctor will ask them to see you if they feel it is the right thing to do. Remember if you are worried you can call them for advice.

How much does it cost?
NHS services are free and it does not cost anything to receive NHS treatment, although normal prescription charges apply for all medicine. The Local Authority may charge for some Adult Social Care services but they will conduct a financial assessment. If you get a Personal Budget you can use it to pay for some things that help you with your mental health difficulties.
What is a Personal Budget?

How do I get in touch?
If you are having mental health difficulties, it is usually best to visit your doctor first. They can talk to you about the kind of help and support you might need. If you want to get in touch with the Mental Health Services, you can call us on the numbers below.
Barking and Dagenham access and assessment team (BDAAT)
Address:Becontree Centre, 508 Becontree Avenue, Dagenham, RM8 3HR
Phone:Tel 0300 555 1038 Switchboard:0300 555 1200
Community Mental Health Team for Older People (65+ yrs)
Phone: Tel: 0300 555 1016 Switchboard: 0300 555 1200
Fax: 0844 493 0206
If you urgently need to get in touch with the Council outside our normal hours, you can call our Emergency Out of Hours line on 020 8594 8356.
Mental Health Services
If you think you need help, your first point of contact will nearly always be your GP.
Your GP will ask you about your symptoms, and your feelings, and will then direct you to the help you need. Most people will be helped by their GP, either by medication, or arranging for you to receive counselling from a trained person. But you might be referred to one of our more specialist services.
Community health and social care service
The community health and social care service (CHSCS) provides services via three different teams. For further information, please visit the pages for:
District nursing
Integrated care team (community matrons)
Intermediate care therapy
For more information on Community health and social care service please click here

Community recovery team
The Barking community recovery team and the Dagenham community recovery team provides specialist mental health services for adults aged 18 to 65 with serious mental health problems. This team is a multi-disciplinary service made up of community mental health nurses, occupational therapists, social workers, psychiatrists and support workers.
The service will assess a person’s individual needs and work with the person to develop a support plan to promote mental wellbeing and independence. We do this through a variety of community interventions and approaches, based upon the ethos of the Recovery Model.
For more information on Community recovery team please click here

Community treatment team
The community treatment team (CTT) works with adults in the community with an acute physical need who could potentially be treated at home, rather than attend accident and emergency (A&E). The aim of the service is to prevent unnecessary hospital admissions for those people who are experiencing an acute, physical health crisis, for example: exacerbation of infections or worsening of long term conditions such as COPD and falls without injuries.
For more information on Community Treatment Team please click here

Early intervention in psychosis service
The Havering, Barking and Dagenham early intervention in pyschosis (EIP) service offers intensive and assertive support for people aged 14 to 35 who may be experiencing their first episode of psychosis. We support clients with their current problems, promoting recovery and maintaining wellness, and helping them return to normal activities in their community life. Symptoms may include hallucinations, odd beliefs and ideas of reference, problems with thinking, paranoia as well as disturbances in sleep, appetite, mood and a decline in function.
For more information of the Early intervention in psychosis service please click here

Eating disorder service
The eating disorder service (EDS) offers specialist assessment and treatment to people aged eight and above (adults, adolescents and children). The service works with individuals and their families to support them in their recovery.
Services provided by EDS include:
psychological treatments delivered on an individual basis, to families and in groups;
dietetic input and nutritional support;
medical and nursing assessment and intervention.
The decision to offer a service will be based upon the individual’s ability to benefit from treatments for an eating disorder.
For more information on The eating disorder service please click here

Intensive rehabilitation service (IRS)
The intensive rehabilitation service (IRS) delivers high quality, multidisciplinary, intensive rehabilitation within patients’ homes following step up from the community or step down from acute or community beds. Treatments are patient centred, goal orientated and negotiated between the team and the patient and interfaces with NELFT inpatient bed based rehabilitation and NELFT community services to ensure a smooth and efficient rehabilitation pathway is experienced.
For more information on Intensive rehabilitation service (IRS) please click here

Memory services
The memory service offers assessment, diagnosis, treatment and psychotherapeutic interventions to people aged 18 and over who present with progressive memory decline and difficulties with everyday activities. Memory clinics form part of the memory service and they provide assessments, follow-up appointments and reviews of on-going care. They will also offer community outreach visits for those that are not able to come to the clinic.
For more information on Memory Services please click here

Mental Health Liason Service
The mental health team works with all adults over the age of 18 who present to the acute general hospital (Queen’s or King George’s) with mental health difficulties.
The team works with the acute hospital team to ensure that physical health needs are addressed and mental health assessment is carried out in a timely way. The team signposts patients to services or refers patients on to appropriate services in primary or community care to ensure that their mental health needs are addressed.
The team works to reduce the length of stay for patients with mental health needs, especially those with dementia.
For more information on the Mental Health Liason Service please click here
NELFT Mental Health Direct
If you live in Waltham Forest, Redbridge, Barking and Dagenham, or Havering, you can call for mental health help and advice anytime of the day or night. We can arrange for you to speak with a mental health professional. We can also advise you about what service to contact to get the support you need. Calls from a BT landline are the cost of a local call. Calls from other landlines and mobile providers will vary and may cost more.
Contact Telephone: 0300 555 1000
Please click here for more information of NELFT Mental Health Direct
Older adults mental health team
The Older Adult Mental Health Team is a team of health and social care staff with special skills using a person-centred approach in working with people aged over 65 with severe and long term mental health problems such as depression, anxiety, bi-polar and schizophrenia as well as dementia. They also support people over 18 who have complex cognitive disorders.
Their services include:
assessment and diagnosis
psychological intervention
medication management
risk management including support where safeguarding concerns are raised
care management
carers’ assessments
support and education for primary care teams, integrated health and social care teams and other statutory, voluntary and private organisations providing care to older adults with mental health needs
A range of therapeutic groups (as well as one to one sessions)  are run on a regular basis within the service to support both clients and their carers.
For more information on Older adults mental health team please click here

Perinatal parent infant mental health service (PPIMHS) 
The perinatal parent infant mental health services (PPIMHS) is a specialist psychiatric and psychological service. The team is made up of three groups of clinicians:
perinatal psychiatrists
perinatal community mental health practitioners
The psychiatric component of the service works with women with mental health problems during pregnancy and up to a year postnatally. The psychological component of the service works with parents and children up until the age of three to address attachment difficulties to prevent complex mental health problems when the babies and toddlers become older.
For more information on Perinatal parent infant mental health service (PPIMHS) please click here.

London Borough of Barking & Dagenham
Barking & Dagenham Direct: 020 8215 3000
Family Information Service – 020 8227 5395
Housing and Council Tax Benefit: 020 8227 2970
Intake Team (Adult and Community Services): 020 8227 2915
Emergency Duty Team: 020 8594 8356
London Borough of Barking & Dagenham Local offer
Care and Support Hub
Targeted Family Support Service Safeguarding Officer-020 8227 5533/ 07870278335
Family Information Service- 020 8227 5395
Children’s Services Duty and Assessment Team- 020 8227 3852
Emergency Duty Team (out of hours) 020 8594 8356
Police Child Abuse Investigation Team- 020 8345 2957
National Health Service
NHS Direct: 0845 4647
Children & Families Centre, Axe St, Barking: 0845 075 0495
Patient Advice & Liaison Service (PALS): 0800 389 5360
King George Hospital: 020 8983 8000
Queen’s Hospital: 0845 130 4204
Thurrock Council
Thurrock Council Direct: 01375-652652
Adult Social Care: 01375-652868
Children’s Social Care: 01375-652802/ 01375-652634
Emergency Duty Team: 01375-372468
Thurrock multi-agency safeguarding hub (MASH)- 01375 652802
Thurrock local safeguarding childrens board- 01375 652813
Police Child abuse Investiagtion Team- 01277 266882

Useful contacts – Mental Health
Barley Lane, Ilford, IG3 8XJ
Tel: 020 8597 4026

Rethink Mental Illness
Tel: 0300 5000 927  or Tel: 020 8517 8160 (Monday-Friday 10.00am-2.00pm)

SANE National Charity
1st Floor
Cityside House
40 Adler Street
E1 1EE
Tel: 020 7375 1002
Helpline: 0845 767 8000
(7 days per week 6pm – 11pm)

Axe Street Project:   (For advice & support for people with drug related problems)
39-41 Axe Street
Barking IG11 7LX
020 8507 8668

KCA (Drug and Alcohol Misuse Service)
26 Linton Road
Barking IG11 8HG
Tel: 020 8591 6800
Monday, Wednesday and Friday 9.00am – 5.00pm
Tuesday and Thursday 9.00am – 8.00pm

Daybreak Drug Project
St. Lukes Daybreak Centre
Dagenham Road
Dagenham, RM10 7UP
020 8595 2010

Depression Alliance
20 Great Dover Street
London SE1 4LX
Tel: 0845 123 2320 to request information pack

Samaritans Redbridge
8 Mildmay Road, Ilford, IG1 1DT
Tel: 020 8553 9900
Useful contacts – Family Services
The Disabled Children’s Team is a team of social workers and support staff who specialise in offering support for children with profound disabilities and their families.  Referrals are made by the Assessment Team.

Heathway Centre
512a The Heathway
Dagenham  RM10 7SJ

Tel No: 020 8227 5500

Services available include benefit advice, organisation of respite, funding opportunities for children to have fun and in some cases providing long term care.

Local Education Authority
Education Health Care Team (EHC)
Roycraft House, 15 Lynton Road Barking, IG11 8HE
Tel: 020 8227 2400
Tel: 020 8227 2415

ADDUP provides support and information for parents with children who have Attention Deficit Disorder (ADD) or Attention Deficit and Hyperactivity Disorder (ADHD)
59 Billet Lane, Hornchurch, RM11 1AX
Tel: 01708 454040 weekdays 10.00am – 4.00pm except Wednesday
Find them on Facebook ‘Add+up’
Follow on twitter – @Addup4adhd

Sycamore Trust offers information to parents whose child has a diagnosis on the autistic spectrum.  They provide newsletters, offer parent support groups, information days, and social and play activities for parents and their families.
27-29 Woodward Road, Dagenham RM9 4SJ
Tel: 020 8517 9317

Down’s Syndrome Group offers information and support to parents, information days and a regular newsletter.
Contact Teresa Bauman on 020 8594 1056.

The Portage Service is a home visiting teaching scheme for developmentally delayed pre-school children.  The aim of the service is to work with parents to help their child reach their full potential.
Alibon Childrens Centre, 175 Sterry Road, Dagenham, RM10 8PT
Tel: 0208 7248550

Special Needs and Parents (SNAP) is a support group for parents and carers of children with a special need or disability.  Their aims are to inform, encourage and support parents to allow them to grow in strength and knowledge so that they are better equipped to give the best possible help to their children.
SNAP Centre, Pastoral Way,Brentwood, CM14 5WF
Tel: 01277 211300
Family Information Service provides information on the services available to parents, including information on local childcare and early years nurseries and

Room 112
Town Hall
1 Town Square
IG11 7LU
Tel: 020 8227 5395

National Organisations

Here are some addresses you may find useful.

Alzheimer’s Society
At Alzheimer’s Society, we believe passionately that life doesn’t end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Devon House, 58 St Katharine’s Way, London E1W 1LB
National Dementia Helpline
0300 222 11 22
Customer Care
0330 333 0804
Provides support and information for children and young people up to age of 25 who are unable to communicate effectively because of a speech or language impairment.
20 Bowling Green Lane, London EC1R 0BD
Helpline: 0845 355 5577 10.30am – 2.30pm
Monday to Friday
British Dyslexia Association
Unit 8, Bracknell Beeches
Old Bracknell Lane, Bracknell, RG12 7BW
Helpline: 0845 251 9002 10.00am to 12.30pm then
1.00pm – 4.00pm Monday to Friday closed Wednesday afternoons
Also on Facebook ‘Bda Dyslexia’

British Epilepsy Association
Provides information, newsletters and information days.
New Anstey House,
Gate Way Drive, Leeds, LS19 7XY
Helpline Tel: 0808 800 5050 UK Freephone
Also on Facebook ‘British Epilepsy Association’
and can be followed on twitter.

Contact a Family
209-211 City Rd, London, EC1V 1JN
If you need information and advice on any aspect of caring for a disabled child contact the national freephone helpline on:
Tel: 0808 808 3555 Monday to Friday 9.30am – 5.00pm or e-mail
Also on Facebook ‘Contact a Family’ and
can be followed on twitter.
Down’s Syndrome Association
Head Office: Langdon Down Centre
2a Langdon Park, Teddington, TW11 9PS
Tel: 0333 1212 300
Also follow on twitter

Dyspraxia Foundation
8 West Alley, Hitchin, SG5 1EG
Helpline Tel: 01462 454986 Monday to Friday 9.00am – 5.00pm

National Autistic Society
Provides information, newsletters and information days.
393 City Road, London, EC1V 1NG
Tel: 020 7833 2299
Helpline: 0808 800 4104 10.00am to 4.00pm Monday to Friday

National Deaf Children’s Society (NDCS)
15 Dufferin Street, London EC1Y 8UR
Tel: 020 7490 8656    Helpline: 0808 800 8880
Minicom: 020 7490 8656

Marie Curie 
To refer a patient please contact the Marie Curie Referral Centre on 08450 567 899 (8am – 10pm, daily)
For non-clinical coordination queries and support, contact the local based Nursing Service Facilitators on 07889 645308 or 07540 677057.
To find out more about your local Marie Curie nursing service, contact Debbie Ripley, Clinical Nurse Manager on 07912 785085 or email

In an ever increasing world of technology, demands on finance and city living with all that comes with it, it is important to have new and supportive ways of coping.
BREATHe to re-energise
Farah Diba

Try this 1-minute breathing exercise to boost blood oxygen:

Professional yoga therapist Felice Rhiannon uses this one-minute breathing practice whenever she’s feeling frazzled or restless. It is a centring activity based on a slow inhalation and an incremental increase in the length of exhalations.
Inhale to the count of two
Exhale to the count of two

Inhale to the count of two
Exhale to the count of three

Inhale to the count of two
Exhale to the count of four

Inhale to the count of two
Exhale to the count of five

Repeat several times until you feel better, then return to your normal breathing.
Your improved breathing will help regulate the oxygen flow in your blood, making you more alert. With a sharper focus, you can stay on task and make fewer mistakes and allow your mind to function at its best.
Tips to Take Away
Positive Life the Peaceful way

We are allowed to smile
There’s nothing stopping anyone from making today and tomorrow great for yourself and others. The first step is to look at the things around us that make us smile.

Self – Definition
We are not our past or our future. We have the present moment to define ourselves.
When we face difficulties, we can resist the urge to only see the negative aspects of the situation and to dwell there. We always have a choice about how to respond to circumstances.

When you feel threatened by fear, make a list (even in your mind) of all the things within your control. You’ll find you’re better off than you think.

Don’t let someone’s negativity weigh you down.

You don’t need to carry around anyone else’s bad feelings or depressed frame of mind. If a colleague, friend, or boss has a negative attitude, you can empathise. You don’t have to argue with that person or protest that things are better than they seem. To whatever extent possible, be encouraging and supportive. Acknowledge that we all have down days, but don’t allow another person’s bad day to become your bad day.

This is part of life’s journey it ‘stinks’ but the key to happiness is to move towards acceptance and peace with it, whether that takes minutes, hours or days. The quicker the better!

Learning to feel satisfied is a skill and it is a higher spiritual state, while still hoping for better. Feeling fulfilment is the state of true gratification for the now, sometimes just thinking for a moment “I’m really ok” can make you feel instantly better. Skills are acquired and can certainly get better with time as can gratification.

Persistence and determination together are invincible. Your level of persistence in the face of adversity and disappointment will be a measure of belief in yourself.

Challenging events
Whether you are sad, angry, depressed, or anxious, remember that many others have felt the way you’re feeling and are right now, but feelings change. There is no right or wrong way to feel about the bad things that happen in your life, but never make the mistake of thinking that you are alone in your suffering or that the feelings you’re experiencing will last forever.

Give to yourself
Nutrition – Food that enhances your body and mind
Body Movement – Encourage and practice activities that move your body, spreading oxygen and allowing the body to ‘live’ through life
Respect – Being with people who are ‘happy with you’, avoiding negative people and negative moments. Celebrating what is ‘good’ about you

Self-talk can have a great impact on your confidence. It can be positive or negative and greatly affects your feelings.
Listen to what you’re saying to yourself each day.
Practice how to talk to yourself to feel good.

Joy – Look for the good and feel good about it
Find joy, in moments, in what you see, what you hear, what you taste, what you do, who you’re with, find the joy then be the joy.